Terms & Conditions

Last Updated: April 2, 2026

IMPORTANT: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. BY CHECKING THE BOX AND COMPLETING YOUR PURCHASE OR ACCOUNT REGISTRATION, YOU AGREE TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE READ THE "GOVERNING LAW; DISPUTE RESOLUTION" SECTION CAREFULLY.

Introduction

These Terms of Service ("Terms") govern your access to and use of www.vadaofficial.com (the "Site") operated by VADA LLC, a Tennessee limited liability company ("VADA," "we," "us," or "our"). Please read these Terms carefully before using the Site.

Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms. For purchases and account registrations, you will be asked to affirmatively check a box confirming your agreement to these Terms at checkout. If you do not agree to these Terms, you should not use the Site.

Privacy

Please review our Privacy Policy, which describes how we collect, use, and disclose personal information when you use the Site. By using the Site, you agree that we may use your information in accordance with our Privacy Policy.

Our Online Store is Hosted by Shopify

Our online store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Any new features or tools added to the store are also subject to these Terms and Shopify's Terms of Service, which you can review at https://www.shopify.com/legal/terms.

Online Store Use

You represent and warrant that: (a) you are at least the age of majority in your jurisdiction (typically 18 years old); (b) all information you provide to us is accurate and current; and (c) you will not use the Site for any unlawful purpose or in violation of these Terms.

Products & Pricing

All products and services are subject to availability. Product descriptions, images, pricing, and other information may be updated without prior notice. We reserve the right to limit quantities, discontinue any product at any time, and refuse service to anyone for any reason.

Errors, Inaccuracies, and Availability

We endeavor to be accurate, but occasionally our Site may contain typographical errors, inaccuracies, or omissions relating to pricing, product descriptions, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time (including after you have submitted your order), without prior notice. We undertake no obligation to update, amend, or clarify information on the Site except as required by law.

Orders & Payment

When you place an order, we will send you an email confirmation. This confirmation does not constitute our acceptance of your order; it is simply confirmation that we received it. We reserve the right to refuse or cancel orders at our discretion, including for reasons such as product unavailability, errors in pricing or product information, suspected fraud, or other violations of these Terms.

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized activity. If necessary, our Customer Service team may contact you at the phone number or email address you provided to confirm your order.

Payment information is processed through third-party payment providers, and you agree to their terms and policies.

Risk of Loss

All purchases of physical products are made pursuant to a shipment contract. Risk of loss and title for products pass to you upon our delivery of the products to the carrier.

Shipping & Returns

Shipping and return policies are described on our Shipping & Returns page and are incorporated into these Terms by reference. Please review that page for details on shipping times, costs, return eligibility, and our refund process.

Promotional Codes

Promotional codes may be specific to certain dates, products, or minimum order amounts. You cannot combine promotional codes with other offers or sales. Limit one promo code per order. Promo codes cannot be used toward gift card purchases, cannot be applied to past purchases, are non-transferable, and are non-refundable. All promotional codes are subject to change or expiration at any time without notice. For questions about a promo code, please contact us at support@vadaofficial.com.

Intellectual Property

All Site content, including text, images, graphics, logos, trademarks, and software, is owned by or licensed to VADA LLC and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any Site content without our prior written permission.

User Content

If you submit or post any content to our Site, including product reviews, photos, or testimonials ("User Content"), you grant VADA LLC a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media worldwide. You represent that you own or have the rights to submit such User Content and that it does not violate the rights of any third party. VADA LLC does not claim ownership of your User Content.

SMS Communications

If you provide your mobile phone number and consent to receive SMS marketing messages from VADA LLC, you agree to receive recurring automated marketing text messages (including cart reminders and promotional offers) at the number provided. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. For more information, see our Privacy Policy.

User Conduct

You agree not to:

  • Use the Site in any way that violates any applicable law or regulation.
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity.
  • Interfere with or disrupt the operation of the Site or servers or networks connected to the Site.
  • Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site.
  • Use any automated means (such as bots or scrapers) to access the Site without our prior written permission.
  • Engage in any activity that could damage, disable, overburden, or impair the Site.

DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS AND SERVICES MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PRODUCTS LISTED ON THE SITE ARE OFFERED AND SOLD "AS IS" AND WITHOUT ANY WARRANTY AS TO THEIR PERFORMANCE OR SUITABILITY FOR YOUR INTENDED USE. NOTHING IN THESE TERMS LIMITS ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE CONSUMER PROTECTION LAWS.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL VADA LLC OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR USE) ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE OR ANY PRODUCTS PURCHASED THROUGH THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.

Indemnification

You agree to indemnify, defend, and hold harmless VADA LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms; (b) your use or misuse of the Site; (c) your violation of any law or the rights of any third party; or (d) any dispute between you and another user of the Site.

Statute of Limitations

Any claim arising from these Terms or your use of the Site must be brought within two (2) years from the date the claim arose. Failure to bring a claim within this time period will bar all relief.

Governing Law; Dispute Resolution

These Terms and your use of the Site are governed by the laws of the State of Tennessee, without regard to its conflict of laws principles.

Informal Resolution. Before initiating arbitration, you agree to first contact us at support@vadaofficial.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute informally within 30 days of receiving your written notice describing the nature and basis of the claim and the relief sought.

Binding Arbitration. If the parties cannot resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Site will be resolved through final and binding individual arbitration, rather than in court, except that you may assert claims in small-claims court if your claims qualify. You and VADA LLC each waive the right to a jury trial and to participate in a class action or class-wide arbitration. The arbitration will be administered by JAMS pursuant to its Streamlined Arbitration Rules & Procedures (for claims under $250,000) or its Comprehensive Arbitration Rules & Procedures (for claims over $250,000), which are available at www.jamsadr.com or by calling 1-800-352-5267. The arbitration will be conducted in the county in which you reside, or by telephone or written submission if you and VADA LLC agree. The Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) governs the interpretation and enforcement of this arbitration provision.

Opt-Out Right. You may opt out of this arbitration agreement by sending written notice of your decision to opt out to support@vadaofficial.com within thirty (30) days of first using the Site. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor VADA LLC will be required to arbitrate disputes.

Class Action Waiver. You and VADA LLC agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms that apply to specific products or services, constitute the entire agreement between you and VADA LLC regarding your use of the Site and supersede all prior or contemporaneous communications, proposals, and agreements.

Changes to These Terms

We may revise these Terms from time to time. The most current version will be posted on the Site and will indicate the "Last Updated" date at the top. If we make material changes, we may provide additional notice (such as by email or through a banner on the Site). Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Contact Information

Questions regarding these Terms may be sent to:

Email: support@vadaofficial.com